About Us

The Griffin Consultancy brings both a wealth of experience and a fresh approach to crisis and issues management.

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Andrew Griffin

In his 20+ years as a crisis, issues and reputation adviser, Andrew Griffin has helped some of the world’s biggest companies and most trusted organisations as they respond to the most difficult of circumstances.

A former CEO of crisis and issues specialists Regester Larkin and lead partner of Deloitte's Reputation, Crisis and Resilience practice, he supports clients across all sectors, working with Boards, senior executive teams, communications teams and resilience functions.

As well as being a trusted advisor in issues and crises, he builds organisational capability in this specialist discipline and helps clients learn lessons and make positive change after an event.

A regular commentator and speaker, he has written two books on the subject, including most recently Crisis, Issues and Reputation Management.

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A network of experts

Andrew works with a network of associates, and alongside other consultancies, to bring scale and additional specialism to clients and projects. This networks brings skills in public affairs, media relations, risk and other disciplines and experience from senior in-house and consultancy roles across multiple sectors.

Our experience

Here is a selection of crises and issues that we have helped to manage.

  • Legacy issues and regulatory intervention on land contamination (chemicals company)
  • Sexual harassment allegations and subsequent leadership/organisational change (charity)
  • Serious crime committed by personnel (law firm)
  • Health risk discovery and subsequent factory closure and redundancies (manufacturer)
  • Product contamination and subsequent stock management (pharmaceuticals company)
  • Corruption allegations and arrest of senior leader (construction company)
  • Allegations of improper conduct, regulatory intervention and facility shutdown (life sciences company)
  • Post-crisis change and development of reputation governance (bank)
  • Legacy issues relating to controversial healthcare product (life sciences company)
  • Death of customer, regulatory intervention and media/interest group campaign (technology company)
  • Cyber-attack (supplier to healthcare industry)
  • Long term campaign against controversial product (food manufacturer)
  • Data breach (science organisation)
  • Tanker grounding and oil spill (oil company)
  • Regulatory failure of key product (pharmaceuticals company)
  • Activist campaign and property occupation (air transport industry)

What clients say

‘Andrew is our go-to person when we face the most difficult issues and crisis that threaten our reputation. His wide experience, calm and pragmatic attitude and common sense has always helped us finding the right solution. He is also great in training senior level teams in issues and crisis management – highly recommended investment for a well-prepared organization.’
Issues management lead, global food and nutrition company
‘Andrew was instrumental in getting us organised and aligning on the real priorities. He chaired our task force meetings and helped manage time and resources. Leveraging his wealth of experience and expertise working with issues management teams was invaluable. Andrew saw the things from different angles which supported me in my role as leader in a perfect way and enabled us early in the crisis to look ahead, anticipate what could come next and be prepared.’
Covid 19 Task Force Leader, global pharmaceutical company
‘Andrew Griffin was the expert I called when issues appeared on the corporate horizon. He's the steady, experienced and highly ethical thought partner I wanted -- to help me see the issues from all sides, take the right steps to resolve them, and be prepared if they turned into a crises.’
Former CCO and veteran of four global Fortune 100 companies
‘I’ve worked with Andrew for over a decade on various issues and crises. He is thorough in his assessment of short, mid, and long term issues that you need to be mindful of while in the midst of the day to day management of the issue or crisis you are dealing with. His expertise and trusted approach brings a sense of confidence in the trusted adviser that I believe him to be.’
Group Director of Corporate Affairs, telecoms company
‘Whether you are a large multinational or a growing entrepreneurial operation, Andrew brings the deep expertise that can help you navigate these uncertain and everchanging times and build your roadmap for long term sustainable success.’
Crisis management coordinator, gaming company
‘Andrew brings a wealth of invaluable experience alongside an unrivalled track record as a counsellor, trusted partner and coach to organisations who want to build, protect and enhance their most important assets: trust and reputation. He brings unique specialist insight which is invaluable in any situation - from preparing for a new market entry to responding to a global pandemic.’
Former sustainability and reputation lead, global bank
'Andrew is excellent at working with an organisation to develop group-level crisis management capabilities. He is able to work with teams at all levels of the business and manages to bridge the complexities of structures and differing functional requirements.'
Communications Director at an aerospace and defence company
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